FAQs

Cancellation Policy and Withdrawal Policies:

GROUP LESSONS: While Sounds Apart provides a full credit for classes we cancel, we CANNOT reschedule GROUP LESSONS missed by individual students; the nature of group lessons prevents us from being able to offer this option. Please contact Eryn for more information about missed group lessons.

INDIVIDUAL LESSONS: While Sounds Apart provides a full credit for classes we cancel, students must provide 24-hrs notice to cancel or reschedule a class and rebook within the calendar month to receive a full credit for the missed lesson. Notice provided less than 24 hours in advance will results in 0% reimbursement of fees.

Last Minute Illness: Contact Eryn

WITHDRAWAL POLICY: Please provide 30-days notice to withdraw from tutoring services. Notice provided less than 30-days before the end of the calendar month will result in 0% reimbursement of fees.

Are you a tutoring agency?

Sounds Apart is not a traditional tutoring agency, it is an intensive literacy intervention and remediation practice that specializes in working with children who require support specifically with reading, writing, and spelling.

Do you follow the school calendar? 

Sounds Apart offers lessons from September to June and we align sessions with the Calgary Board of Education’s traditional school calendar.

Lessons will run on school Professional Development and Organizational days but not on statutory holidays.  

When are your lessons offered? 

Sounds Apart is open: Monday to Friday, 8:30 - 7:00pm. Saturday, 10:00 - 2:00 pm. Sunday, 11:00 - 4:00 pm.

Literacy intervention and remediation is no small feat! Our lessons involve fun and engaging strategies that teach the fundamental skills needed to be an effective and confident reader and writer. They are also intensive and require students to be fully focused when they are with us. Therefore, your child will find the greatest success when they come to us well-rested and ready to learn.

My child has an IPP and unique learning needs, can they come to you? 

Of course! Please contact Eryn for more information.

How much do your lessons cost?

Fee structure is dependent on if you choose 1-to-1 or small group sessions.

Fees are charged monthly and can be paid by e-transfer.

Please contact Eryn with any other questions you might have!